Pastoral Care in a Fully Online School

A practical guide to establishing a coordinated pastoral care system in a fully online school. It helps staff recognise concerns, clarify responsibilities, organise support and follow through so students remain connected, safe and able to access learning.

What’s included

The 41-page guide covers:

  • Clear responsibilities for teachers, pastoral leaders, learning support staff, counsellors and safeguarding leads.

  • Referral pathways, triage, case coordination and review.

  • Student and caregiver communication, privacy and information sharing.

  • Attendance, disengagement and supported reconnection to learning.

  • Online classroom behaviour and investigation of learning or access barriers.

  • Student safety, loss of contact, digital bullying and harmful online conduct.

  • Case examples, operational procedures and 12 planning and recording templates.

Who it is for

School leaders, pastoral teams, SENCOs, learning support coordinators, teachers and counsellors working in fully online schools.

Choose your format

PDF Guide Only — NZ$149
The complete guide, with all 12 templates included within the PDF for reference and printing.

PDF Guide + Editable Documents — NZ$199
The complete PDF guide plus editable documents that schools can customise to reflect their staffing, systems and procedures.

Using the guide

Designed for adaptation to your school’s context. Schools outside New Zealand should replace New Zealand references and emergency contacts and align procedures with their local requirements.

Delivery

Files will be emailed to the address provided at checkout. This is a digital resource; no physical item will be shipped.